Moreover, service leaders agree 40% of customer complaints could be resolved through self-service options.
Why go through the hassle of going through a customer care call when you can fix the problem yourself?ĭue to this very reason, self-service customer support has become a favorite option among customers. If you have any questions or comments, do not hesitate to contact our customer service via our » contact form«.81% of customers resolve their issues themselves before contacting an agent, as per a Harvard study. So, you will be able to check whether your email address had been entered correctly or not! Our system will not allow you to create an account with an already existing email address. If this is the case, you must create a new account with the correct email address. When you created your account, you inadvertently entered an erroneous email address.We answer all messages, so please check your spam! You did not receive our response to your message.If you cannot upload an image, it's probably too large.Please note that your username is not necessarily your email address! Failure to log in after entering your username and password.If you already have a customer account, please log in before messaging us.
Here is an overview of the problems you may encounter: Having problems with our » contact form«? We will be happy to answer your questions. Therefore, please submit any enquiries only via the contact form. So, once we receive your message via the » contact form«, we have direct access to all your orders and all the history of our message exchanges. Our online messaging service is directly linked to your online account. The following are the reasons why the zangra team can only be contacted via a » contact form«.Īt zangra, we have fully automated our website so that we can better answer our customers ' questions. Zangra's customer service cannot be contacted by either phone or e-mail. Professionals create a professional account
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